Case study · Nov 2024 – Sep 2025
£20m saved at Heathrow — and the operational response to a fire
Leading ~200 onshore and offshore staff to plan resourcing across Heathrow and BA-managed airports, while running the operational response to the March 2025 Heathrow fire.
£20m
Saved in 2025 plan
3×
Team output improvement
8×
Qualified candidate pipeline
3
Trade unions negotiated
Full write-up in progress
The full case study for this engagement is being drafted. In the meantime, the headlines above capture the shape of the work — and I'm happy to walk through specifics on a call.
The headlines
Leading ~200 onshore and offshore staff to plan resourcing across Heathrow and BA-managed airports, while running the operational response to the March 2025 Heathrow fire. The detailed narrative — the situation, the approach, what was hard, what I'd do differently — is coming next.
Want the long version?
Easiest is a 30-minute call. Drop me a note via the contact form on the home page and we'll find a window.